Webhook API

If you cancel or downgrade, your credit balance will remain on your account until the end of your current billing cycle. Once your billing cycle refreshes, you will get downgraded to the new plan, and your credit balance will be capped at 2x of the monthly credit limit according to your new plan. (For example, if you cancel your plan today, your credit balance on the next billing date will be capped at 50, which is twice the monthly credits for starter plans.)

Safecube credits serve as the “currency” you use to purchase container data points within our platform.

Pre-purchased container credits provide you flexibility and control over your spending, allowing you to select the volume that best suits your needs.By purchasing credits in bulk, you can benefit from discounted rates, improve budget management, and streamline your operations.

When adding a new container in the enrichment panel, the credit cost for this action is shown on the far right in a green cost bubble. The green icon will always indicate the cost for adding a new container.

No, currently, credits do not roll over to the next billing cycle. This means that any unused credits at the end of your current billing period will expire. However, we understand the value and flexibility that rollover credits can provide, and we are actively planning to introduce this feature in the future. We appreciate your patience as we work to improve our services. Please stay tuned for updates and announcements regarding this upcoming change.

If you only need more credits for a particular month, you can purchase credit top-ups directly from your billing modal. New credits will be added to your balance instantly and there will be no changes to your plan or billing cycle. If you foresee an ongoing increase in credit usage, you can upgrade to the next tier in your pricing plan. This will reset your billing cycle and you will receive the new credit allotment from the new plan instantly.